A. Personal Information We Collect
We collect the Personal Data you provide directly to us or which we generate when you open a Lion Core Investment Account,
perform any transactions on Lion Core Investments Platform, or use other Lion Core Investment Hosted Services or our website. This may include:
Contact information, such as name, home address, and email address; Account information, such as username, password, account settings and preferences;
Financial information, such as bank account numbers, bank statement, and trading information; Identity verification information, such as images of your government issued ID, passport, national ID card, or driving licence. Note: US residents may be asked to provide their social security numbers in rare cases of identity verifications; Residence verification information, such as utility bill details or similar information might be requested as well;
Information regarding the way in which you use our services, such as when you use our services and the specific services used; and Information relating to communications with us, whether through Lion Core Investment website or via e-mail, over the phone or via any other medium.
We also automatically collect certain computer fingerprints, device and browsing information when you access the Lion Core Investment website or use Lion Core Investment Services. This information is aggregated to provide statistical data about our users' browsing actions and patterns, and does not personally identify individuals. This information may include:
Computer or mobile device information, including IP address, operating system, network system, browser type and settings; Website usage information.
Finally, we may collect Personal Data from third party partners and public sources, which include: Reputational information; Financial information; Business activities of corporate customers.
It is important to note that the Personal Data we collect on you when you create an account will be retained for the mandatory retention period set forth by applicable law and is necessary for us to maintain an exhaustive documentation of our operations as required from us as a regulated financial sector establishment.
C. How We Use Your Personal Information
We collect and use your information for a variety of reasons. We need enough information to perform our contract – for example your contact and payment details. Some information collected as well are used for processing and is required by law due to our anti-fraud screening obligations or in the public best interest such as making sure we verify our customers' identities.
Some information is processed because you've given your consent to that, which can be withdrawn in your account preferences and settings. Other information we collect and use because we have legitimate business interests to so, having taken into account your rights, interests and freedoms.
We may use your Personal Information to:
Create and administer your Lion Core Investment account and generally for accounting, billing, maintenance of legal documentation and claim and dispute management. Related processing operations are necessary for the performance of a contract with you (or to take steps at your request prior to entering into a contract), and for compliance with legal obligations to which we are subject;
Process your Lion Core Investment transactions. Related processing operations are necessary for the performance of a contract with you and for compliance with legal obligations to which we are subject;
Personalise your Lion Core Investment Services experience. Related processing operations are necessary for purposes of our legitimate interests (that is, improving our services);
Analyse Lion Core Investment website usage, and improve our website and website offerings. Related processing operations are necessary for purposes of our legitimate interests (that is, improving and promoting our services);
Help us respond to your customer service requests and support needs. Related processing operations are necessary for the performance of a contract with you, and for purposes of our legitimate interests (that is, improving our services and offering you the best experience);
Contact you about Lion Core Investment Services. The email address you provide may be used to communicate information and updates related to your use of the Lion Core Investment Services.
Automated Decisions Making
We may make automated decisions on certain matters. For example, we may do this to decide whether we can provide our services to you based on a credit check/risk profiling. Depending on the outcome of the credit check/risk profiling, a decision will be reached automatically as to whether we are able to provide products or services to you based on your credit worthiness.